Thursday, August 25, 2011

Chequebook Security Procedures

"What procedures do you have in place to ensure your cheques are written only by authorised people?" Sneered the "Business Banking Relationship Officer" from the bank.

My reply:
"An expectation that your bank will not issue my chequebooks to strangers."

Not much he could say to that.

The bank had issued Six Hundred of my cheques to people who are not signatories to the account. Of these circa Sixty were written & presented by the time I detected something amiss.

The phone conversation was a rather "hot" one.


kae said...

How on earth did they manage to stuff that up?

Boy on a bike said...

Not the first time I've heard of that happening.

Mine Host said...

Handy to know BOAB. The bank maintains it cannot happen, & didn't happen.
This presents them with some difficultites when asked to explain just what did happen.
It is not the first bit of strife I've had.
They certainly don't like being told that their conduct is not consistent with being a member of the big 4.